Refund Policy

At SikshaPrakashan, we strive to ensure your satisfaction with every purchase. However, if you are not entirely satisfied with your order, we are here to help. Please review our refund policy for detailed information on returns, refunds, and exchanges.

  1. Eligibility for Refunds
  • Refunds are available for items returned in their original condition, unused, and with all packaging intact.
  • To qualify for a refund, you must contact us within 15 days of receiving your order.
  • Items that have been opened, used, or damaged after delivery may not be eligible for a refund.
  1. Non-Refundable Items
  • Certain items may not be eligible for a refund, including:
  • Digital products (eBooks, downloadable content)
  • Clearance or final sale items
  • Any products marked as non-refundable at the time of purchase.
  1. Return Process
  • To initiate a return, please contact our support team at prakashansiksha@gmail.com +91 9874310175 with your order details and reason for the return.
  • Once your return request is approved, we will provide you with instructions on how to return the item.
  • Please note that the customer is responsible for the shipping costs of returning the item unless the item was damaged or incorrect.
  1. Refund Process
  • After we receive and inspect your returned item, we will notify you regarding the status of your refund.
  • If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • Please note that depending on your payment provider, it may take additional time for the refund to be reflected in your account.
  1. Exchanges
  • If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement or offer a refund if the item is unavailable.
  • Exchanges are only applicable to damaged or incorrect items and are subject to stock availability.
  1. Late or Missing Refunds
  • If you have not received a refund within the specified time, please check with your bank or credit card company, as processing times may vary.
  • If you have checked and still have not received your refund, please contact our support team for further assistance.
  1. Contact Us
  • For questions about our refund policy or to initiate a return, please reach out to us at prakashansiksha@gmail.com +91 9874310175

 

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